News

VanillaDesk successfully migrated to recurly.com

VanillaDesk billing has been migrated to recurly.com for a more secure and efficient billing.

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July 31, 2012

Ticket watching enhancements

Communicating with your end users by means of email just received some major improvements in VanillaDesk.

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June 27, 2012

Send notifications in multiple languages

You can now send notifications to your customers and users in their own language.

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June 13, 2012

Customers can be created directly from tickets

You no longer have to leave a ticket to create a new customer and return to it afterwards.
The process of registering new customers has been made quicker and easier.

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May 18, 2012

System notifications are now customizable

Are our default notifications too complicated for your users or you want to adjust them for any other reason ? Now you can.
All system notifications – like password reset email and more – were made customizable.

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April 12, 2012